Question 1

How long does it take to set up Enaton for my school?

Accepted Answer

Most schools are fully operational within 1-2 weeks. Our team handles data migration, system configuration, and staff training. You focus on running your school — we handle the tech.

Question 2

What curricula does Enaton support?

Accepted Answer

Enaton fully supports CBC (Competency-Based Curriculum), 8-4-4, and Cambridge (IGCSE & A-Levels). Each curriculum is individually configured with its own grading system, assessment structure, and reporting format. Schools running multiple curricula can manage them all from one system.

Question 3

Is my school data secure?

Accepted Answer

Absolutely. Enaton uses AES-256 encryption, role-based access control with granular permissions, multi-tenant data isolation, and complete audit logging. Your data is safer with us than in a filing cabinet. We comply with the Kenya Data Protection Act 2019 and follow bank-level security standards.

Question 4

How does pricing work?

Accepted Answer

Pricing is tailored to your school size and needs. We offer Starter, Professional, and Enterprise plans. Every plan includes staff training and ongoing support. We also handle seamless migration from any existing system — spreadsheets, other software, or paper-based records — without data loss. Talk to our sales team for a quote.

Question 5

Can I manage multiple schools from one account?

Accepted Answer

Yes. Enaton supports multi-school organisations out of the box. Create your organisation, add as many schools as you want, and manage them all from a single dashboard with organisation-level oversight and school-level independence.

Question 6

What payment methods can parents use to pay fees?

Accepted Answer

Parents can pay via M-Pesa, Equity Bank, Co-op Bank, KCB, I&M Bank, NBK, cash, cheque, or card. Payments are instantly allocated to the right student with automatic receipt generation through Enaton Pay.

Question 7

Do you provide training for school staff?

Accepted Answer

Yes. Every plan includes comprehensive training for your entire staff — administrators, teachers, finance officers, and support staff. We also provide ongoing support and documentation.

Question 8

What happens if I need help?

Accepted Answer

Our support team is available via phone, email, and WhatsApp. Most issues are resolved within hours. Enterprise plans include dedicated account managers and priority support.

Question 9

Is the parent portal free for parents?

Accepted Answer

Yes. The Enaton Parent Portal at parents.enatontech.com is completely free for all parents. No downloads, no fees, no friction. Parents access everything from their browser on any device. Even better — if your children attend different schools that use Enaton, you can access all of them from one unified portal with a single login.

Question 10

Can Enaton handle our school store and library?

Accepted Answer

Yes. Enaton includes modules for library management (catalogue, loans, returns) and school store (inventory, sales, uniforms). Everything links back to student accounts for seamless tracking.

Question 11

Does Enaton integrate with M-Pesa for school fees?

Accepted Answer

Yes. Enaton has deep M-Pesa integration through Enaton Pay. Parents pay fees directly via M-Pesa and payments are instantly allocated to the correct student account with automatic receipt generation. We also support Equity Bank, Co-op Bank, KCB, I&M Bank, and NBK for bank transfers.

Question 12

Can I migrate from spreadsheets or another system to Enaton?

Accepted Answer

Absolutely. We handle seamless migration from any existing system — whether you are using Excel spreadsheets, Google Sheets, another school management software, or paper-based records. Our team ensures zero data loss during the transition and gets you operational within 1-2 weeks.

Question 13

Does Enaton work offline or with slow internet?

Accepted Answer

Enaton is designed for real-world conditions in Kenya. The platform works efficiently on low-bandwidth connections and supports offline functionality for critical operations. Data syncs automatically when connectivity is restored.

Question 14

Does Enaton support QuickBooks for school accounting?

Accepted Answer

Yes. Enaton's finance module is QuickBooks-compatible, allowing schools to export financial data and integrate with their existing QuickBooks setup. The built-in finance module also handles fee collection, expense tracking, payroll, and financial reporting natively.

Question 15

Is Enaton available outside Kenya?

Accepted Answer

Yes. While Enaton is the leading school management platform in Kenya with over 100 schools, we are actively expanding across East Africa including Uganda, Tanzania, and Rwanda. The platform supports multiple curricula and can be configured for any country's education system.

Plans That Grow With Your School

Starter

Professional

Enterprise

Questions? We've Got Answers.